Welcoming you to a safe stay at Cider Mill Cottage

When you arrive we want you to have the reassurance and confidence that we are doing all we can to keep you safe, so that you can relax and enjoy some genuinely wonderful days in the Teme Valley.

We are members of Visit England, and receive regular guidance from experts in the leisure and holiday industries. 

We have always been recognised and proud of our excellent standards of hygiene and cleanliness at the cottage, and  have developed further hygiene measures and incorporated social distancing measures into the functioning of the cottage.

As a  “stand-alone’ property,  you will be able to enjoy the space and still maintain social distancing. Other than the owner’s family who live at the main house, you will be the only guests.

Checking in and arriving

Before you arrive: you will be sent a digital PDF with directions to find us.

The keys to the cottage will be in the key safe - cleaned and sterilised.  If you require any assistance then send us SMS message.

Your Check-In time is from  3.00 pm on we will request guest to check out before 10.00 am on their day of departure. 

The cottage will only be available for the use of those identified on the booking form, and we will not permit other guests, or other family members visiting the cottage during your stay.

The Cottage

The cottage will be deep cleaned and sanitised before the arrival of guests.

We have invested in high pressure steamers to clean all upholstery, curtains, carpets and soft furnishing between guest visits, in addition to the double cleaning and sterilisation of surfaces and equipment.

All surfaces will be double cleaned using industry recommended disinfectants, this will include (but not be limited to ) handrails, remote controls, light switches, plug sockets, dining table and chairs, appliances, door handles, window handles, taps, AGA, hairdryers, coasters and placemats.

We provide extra hand wash and cleaning / disinfecting cleaners for guests to use during their stay.

Day of Departure
Guests will be requested to strip the beds of linen on their day of departure, and place all linen, including bath towels and tea towels in the laundry bag which should then be left outside the cottage door.  
Guests are requested to leave all windows of the cottage open on the morning of their departure to ventilate the cottage.
Guest will be required to empty all the bins in the cottage prior to leaving, and then double bagging the rubbish and placing it in the rubbish store.  Rubbish sacks will be provided.

Your safety and our safety are paramount.

We want to reassure you that we are taking steps to ensure your safety during your stay, so that you will have the confidence to enjoy your holiday.