This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  By visiting www.cidermill-cottage.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 and GDPR 2018 your data is collected by Cider Mill Cottage, Clifton upon Teme Worcester, WR6 6DS.

We may collect and process the following data about you:

• The information you give us, about you by filling in the enquiry contact from on our website, or by corresponding with us by phone, letter, email or SMS.  This included the information you provide us when you use our site, submit an enquiry, or make a booking.  The information will include your name, address, telephone, mobile, email and personal data such as family members, dietary requirements.
• We may receive information about you form other business providers that you have booked your holiday through eg; Trip Advisor, Visit England or Mulberry Cottages.
• Our website uses cookies to distinguish you from other users.  By continuing to browse the site you consent to agreeing to our use of cookies.  We only use cookies that are required for the operation of our website. We use Google Analytic cookies which monitors the performance or our website and count the number of visitors to our site, to help us improve the way it works. You may adjust your browser settings to block all cookies, but you may not be able to access all parts of the site.
• The information you give us will be used to carry out our contract obligations that arise when you make a booking with us, and to provide you with information, products and service any requests you have.
• We may disclose your information with other business partners for the performance of any contract we enter into with you or them. We may disclose your information if we are under a duty to disclose or share your personal information in order to comply with a legal obligation, or to protect the rights, property, safety of Cider Mill cottage, our customers or others.  This may include sharing information to other companies or Government organisations for the purposes of fraud protection or taxation.
• Your personal data is collected and held securely in accordance with our internal security policy and legal obligations. We endeavour to keep the information we hold about you unto date.  Your may request a right of access to the information we hold on you by by either writing or emailing us.  If your advise us of any inaccuracies then will we correct them promptly.
• We will not process your personal data for marketing purposes unless you have given express consent.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain you consent first.

The transmission of data and information via the internet is not completely secure but we will endeavour to protect your personal data, but we can not guarantee the security of data transmitted to our site, and any transmission is at our own risk.  We do however use strict procedures and security features to try to prevent unauthorised access.

You may contact us with questions or comments regarding this Privacy Policy by emailing us: info@cidermill-cottage.co.uk